Shipping policy

At EverydayMirror.store, we aim to provide a smooth, clear, and reliable shipping experience for every customer. Our products are designed for everyday convenience, whether you are upgrading your bathroom routine, improving visibility on the road, organizing your vanity space, decorating your home, or adding practical mirror solutions to your lifestyle.

This Shipping Policy explains how order processing, shipping times, tracking, delivery, address issues, customs, lost packages, and related matters are handled.

Store Information

EverydayMirror.store
Address: 1200 Blvd. la Morille, Québec City, QC, Canada
Email: support@EverydayMirror.store
Phone: (888) 815-4514

Order Processing Time

Orders are usually processed within 1–5 business days after payment is confirmed.

Business days do not include weekends or public holidays.

During high-volume periods, seasonal promotions, holidays, or unexpected operational delays, processing may take longer. If there is a significant delay with your order, we will do our best to notify you by email.

Shipping Time

Estimated delivery times vary depending on the destination, shipping method, carrier availability, customs processing, and product availability.

Typical delivery estimates may range from 7–20 business days, depending on your location and the shipping service used.

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to weather, customs, carrier disruptions, high shipping volume, incorrect addresses, or circumstances outside our control.

Shipping Confirmation

Once your order has been processed and shipped, you may receive a shipping confirmation email with tracking information, if tracking is available for your shipment.

Tracking updates may take several days to appear after the package is handed over to the carrier.

Tracking Information

If your order includes tracking, you can use the tracking number provided in your shipping confirmation email to monitor delivery progress.

In some cases, tracking information may be limited, delayed, or unavailable depending on the shipping method, destination, or carrier.

If tracking has not updated for several days, this does not always mean the package is lost. Packages may continue moving through the shipping network before the next scan appears.

Shipping Destinations

We ship to many locations where service is available. However, some regions may have limited shipping options or restrictions.

If we are unable to ship to your address, we may contact you for an alternative address or cancel and refund the order.

Shipping Costs

Shipping costs, if applicable, will be shown at checkout before you complete your purchase.

Shipping rates may vary depending on the destination, order value, product size, shipping method, and promotional offers.

Any free shipping promotion, if offered, may be subject to conditions such as minimum order value, destination eligibility, or selected shipping method.

Incorrect or Incomplete Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please ensure that your address includes the correct street name, house or apartment number, postal code, city, province or state, country, and phone number where required.

EverydayMirror.store is not responsible for orders delayed, returned, lost, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

If you notice an address error after placing your order, please contact us immediately at:

support@EverydayMirror.store

We will do our best to update the address before the order ships, but we cannot guarantee changes once processing has begun.

Failed Delivery Attempts

If a carrier attempts delivery and is unable to complete it, the package may be held for pickup, returned to sender, or disposed of depending on carrier policy.

Customers are responsible for monitoring tracking updates and responding to carrier notices.

If a package is returned due to failed delivery attempts, refusal, incorrect address, or failure to pick up, additional shipping fees may apply for reshipment.

Packages Marked as Delivered

If tracking shows that your package was delivered but you have not received it, please take the following steps:

Check around your delivery location, mailbox, front desk, parcel locker, building office, or safe drop area. Ask household members, neighbors, roommates, or building staff. Contact the shipping carrier for delivery details. Confirm that the shipping address on your order was correct.

If you still cannot locate the package, contact us at support@EverydayMirror.store and we will review the situation.

However, EverydayMirror.store is not responsible for packages marked as delivered by the carrier to the address provided at checkout.

Lost Packages

If your package appears lost in transit, please contact us with your order number.

We will review tracking information and may assist with a carrier inquiry when possible.

Resolution options may vary depending on the shipping method, tracking status, delivery confirmation, and carrier response.

Damaged Packages

If your item arrives damaged, please contact us within 7 days of delivery.

Send your order number, clear photos of the damaged item, photos of the packaging, and any visible shipping label.

Because many of our products include mirror-like surfaces, acrylic, glass-like finishes, or reflective materials, shipping damage must be documented clearly so we can review the issue properly.

Depending on the case, we may offer a replacement, refund, store credit, or other suitable solution.

Customs, Duties, and Taxes

Depending on your location, your order may be subject to customs duties, taxes, import fees, or local charges.

These fees are determined by your local customs authority and are the responsibility of the customer unless otherwise stated at checkout.

EverydayMirror.store is not responsible for customs delays, import restrictions, or additional charges imposed by local authorities.

Order Splitting

Some orders may be shipped in separate packages if they contain multiple items, ship from different fulfillment locations, or require different handling.

If your order arrives in multiple shipments, you may receive separate tracking numbers.

Please allow time for all packages to arrive.